Client Care

Welcome to Jewels Of My Soul! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.

Eligibility

To purchase from our site, you must be at least 18 years old or have parental/guardian permission. By using our website, you confirm that you meet this requirement.

Product Information

We strive to display our jewelry as accurately as possible. However, due to variations in monitors and photography, colors and sizes may appear slightly different.

All products are subject to availability.

We reserve the right to modify or discontinue products without notice.

Orders and Payments

Orders are not confirmed until you receive an email confirmation.

We accept payments via major credit/debit cards, PayPal, and other secure gateways.

All prices are listed in US Dollars and are subject to change without notice.

Shipping and Delivery

We ship Nationwide (United States only). Shipping costs and delivery times vary based on location.

Estimated delivery times are not guaranteed.

We are not responsible for delays caused by customs or external couriers.

Returns and Exchanges

We accept returns/exchanges within 7 days of delivery for unworn items in original condition.

Custom and personalized items are non-refundable.

Return shipping is the customer’s responsibility unless the item is defective or incorrect.

Damage due to misuse or wear and tear is not covered.

Limitation of Liability

We are not liable for any damages arising from the use or misuse of our products. Our total liability shall not exceed the amount paid for the product.

Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by the following Website Use Policy and all applicable U.S. laws. If you do not agree with any part of this policy, please do not use our site.

Permitted Use

You may use this website only for lawful purposes and in accordance with this policy. Prohibited activities include:

Attempting to gain unauthorized access to the website or its servers.

Using the website in a way that could damage or impair its functionality.

Reproducing, duplicating, or copying any content for commercial purposes without written permission.

Account Creation

To make purchases, you may be required to create an account. You are responsible for:

Providing accurate and up-to-date information.

Keeping your login credentials secure.

Immediately notifying us of any unauthorized use of your account.

Intellectual Property

All content on this site including images, product designs, logos, and written content is the property of Jewels Of My Soul. No part of the site may be used without express written consent.

Third-Party Links

This website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content or privacy practices.

Website Availability

We strive to ensure the website is accessible 24/7, but we make no guarantees regarding uptime. We may suspend access for maintenance, updates, or security issues without notice.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information in compliance with U.S. privacy laws.

Changes to This Policy

We reserve the right to update or modify this Website Use Policy at any time. Continued use of the website constitutes your acceptance of the revised policy.

Governing Law

This policy shall be governed by and construed in accordance with the laws of the State of California, United States.

Contact Information

If you have any questions about this Website Use Policy, please contact us:

📧 Email: jewelsofmysoul@gmail.com
📞 Phone: +1 424-449-4024